CASE STUDY:

Big Rivers Electric Corporation

Quality Promotional Products in a Timely Manner

The Problem:

Jason, the Production Supervisor at Big Rivers and the head of the Big Rivers annual picnic committee, came to Oswald for help after experiencing difficulties sourcing quality promotional products in a timely manner with another company for their 2018 picnic season. The first time we met with Jason, we were blown away by how much thought and detail was put into this event, and we could hardly wait to be a part of their team.

The Solution:

We assured Jason that the difficulties he had faced in the past with other suppliers wouldn’t happen when working with Oswald. We jumped right into planning their promotional items and apparel for the 2019 picnic in December of 2018. Throughout several months of planning, we constantly provided suggestions on new & trendy promotional products, ordered tons of samples, created logo concepts, drew up a handful of quotes, and worked alongside Jason and his team until we settled on the perfect items for their 2019 picnic. With Oswald, Jason found an agency partner who was attentive to Big Rivers’ needs and ready to execute their vision professionally and in a timely manner.

A Great Partnership:

Since the winter of 2018, Jason and Oswald have cultivated a great business relationship. He’s introduced us to several other departments within Big Rivers where we have been lucky enough to deepen our business relationships as well. We are thankful to have completed many projects with their Corporate Safety Manager, Human Resources Department, and to continue as part of their picnic committee for multiple years. Between working on their internal events, finding the right safety incentive award, sourcing golf items, or making sure there’s always something fun for the health & wellness team to pass out, the Big Rivers team keeps our Oswald promotions team busy all year round.

Oswald Marketing – A group of professionals that can take a customer’s idea or event theme and deliver something that exceeds the initial conversation. They apply creativity to that idea/theme while being mindful of current trends in the promotional space and visualize the product with proofs. The product is offered in different price ranges and quality to meet your budget. Clear and concise communication is demonstrated each and every time to ensure the client understands the pricing and delivery schedule before the order is placed. And it doesn’t end there, you receive project updates once the order is placed and they encourage feedback once the product has been delivered to your employees. I don’t have to manage each and every step of the project, worry about the end product, or flip through catalogs to find something for an event. The group at Oswald value the client’s experience and strive to give you that “WOW” moment when your order is delivered like a child opening gifts at Christmas. Each order they continue to demonstrate through actions that they are more than just an advertising or marketing group, they embrace challenges and truly enjoy what they do for their clients. Oswald has assembled an excellent team that embraces the mission and goals from their owner with the client in mind.

Jason Burden

Production Supervisor
Big River Electric Corporation

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