Website Management
Keep your website working as hard as the rest of your business.
A website needs attention after launch. We handle the updates, fixes, maintenance, hosting support, performance checks, and day-to-day technical work that keep your site current, functional, and ready for your customers.
A website is never really “done.”
Pages change. Software needs updates. New products, services, promotions, team members, and business priorities show up. Website management gives you a reliable way to keep the site aligned with what is happening in the business without every small change becoming a new project.
Fresh
Keep content, offers, services, products, and company information current.
Functional
Address bugs, broken elements, integrations, forms, and technical issues.
Secure
Stay on top of software updates, patches, backups, and routine maintenance.
Flexible
Use Oswald for long-term management, occasional support, or training.
The day-to-day work that keeps the website in good shape.
Website management can look different depending on the site. The goal is not to force every client into the same maintenance plan—it is to give you the level of technical and content support your website actually needs.
01 · CONTENT
Content Updates
Update copy, images, staff, services, products, offers, announcements, and other website content as the business changes.
04 · HOSTING
Hosting Support
Help manage the hosting relationship and technical environment so your site has the foundation it needs to stay afloat.
02 · TECHNICAL
Software Maintenance
Keep the systems behind the website current through routine software, CMS, theme, and plugin updates where applicable.
05 · PERFORMANCE
Website Monitoring
Keep an eye on performance and website health so problems can be addressed before they become larger frustrations for visitors.
03 · SUPPORT
Bug Fixes
Troubleshoot layout problems, broken functionality, forms, links, integrations, and other issues that can show up over time.
06 · SECURITY
Routine Protection
Support ongoing security through patches, maintenance, backups, and the technical housekeeping that helps reduce avoidable risk.
We can step into the site you already have.
Website management does not have to start with a redesign. Oswald’s current service is built around flexibility, including the ability to take over many existing websites and technology stacks.
We’re able to take over almost any website, regardless of its platform or technology stack, and offer a full suite of management services. Whether you need help with hosting, content updates, bug fixes, or regular performance monitoring, we’re here to keep your site running smoothly. We can manage your site for as long as needed, or if you’d like to take the reins, we provide thorough training so you can confidently manage and edit your site on your own.
We ensure that all the technical aspects are taken care of, from software updates to security patches, so you can focus on creating and growing your business. You’ll always be in control, with the flexibility to step back or stay as hands-on as you wish.
1. Review the existing site
Understand the platform, hosting, current setup, ongoing needs, existing issues, and who is responsible for what today.
2. Identify priorities
Separate urgent fixes from routine maintenance and longer-term improvements so there is a clear starting point.
3. Stabilize the foundation
Address outstanding updates, obvious problems, access needs, technical housekeeping, and any immediate website concerns.
4. Handle ongoing requests
Make content changes, troubleshoot issues, update pages, and support the site as business needs evolve.
5. Monitor and maintain
Keep routine maintenance moving so small technical tasks do not pile up into larger problems.
6. Adjust the level of support
Stay fully managed, become more hands-on, or transition more responsibility internally as your needs change.
As hands-on—or hands-off—as you want to be.
Some teams want to send us every website change. Others want to manage the basics themselves and call when they need help. Website management should be flexible enough to support either approach.
Fully Managed
Let Oswald handle ongoing updates, maintenance, fixes, and technical support so your team can focus elsewhere.
Shared Management
Your team handles everyday content while Oswald supports more technical requests, troubleshooting, and maintenance.
On-Call Support
Manage the site internally and bring us in when you need extra help, a technical fix, or guidance on something unfamiliar.
You do not have to rebuild your website just to get better support.
Oswald can step into many existing website environments regardless of who originally built the site. We first learn the platform and technology stack, then determine the best way to manage it responsibly.
Existing websites
Start with what you already have instead of assuming a rebuild is required.
Different platforms
Review the CMS and technology stack before recommending the right support approach.
Work with your current provider when it makes sense or help evaluate alternatives when it does not.
Flexible ownership
Decide how much you want to manage internally and where you want Oswald to stay involved.
Keep the site current without adding another job to your team’s list.
Whether you need full-service management, occasional technical support, or training so your team can handle more internally, we can build a website management approach around the level of help you actually need.